Frequently Asked Questions

Everything you need to know about your natural beauty journey.

Are your products suitable for all hair types?

Yes, while our products are specially formulated for natural, curly, and coily textures, the high-quality botanical ingredients provide deep hydration and repair for all hair types.

Do you use sulfates or parabens in your formulas?

Never. We are committed to clean beauty; all our products are free from sulfates, parabens, petrolatum, lanolin, and artificial colors to ensure the health of your hair and skin.

How long does shipping typically take?

Orders are processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days, while international shipping varies by location.

What is your return policy?

We want you to love your glow. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund or exchange, minus shipping costs.

Are your products cruelty-free?

Absolutely. We believe in beauty without cruelty. We do not test any of our finished products or ingredients on animals.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.